Manage Users

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Manage Users

First of all, make sure you have sufficient quota, which can be checked by clicking on Home, in the top menu bar.

Adding a User

  • Go to [https://cp.emailarray.com/admin]
  • Log in using your admin username and password.
  • Click on Users in the top menu bar
  • Click on the New User button
  • Choose the Domain where you want to add an account from the drop-down list
  • Enter the Username to add (only the word before the @ sign)
  • Enter the Password. Note: Password must contain at least 8 characters, including upper/lowercase, numbers and a symbol
  • [optional] If you have Enhanced Service, select whether you wish to add an Enhanced Account or a Basic Account
  • Enter the Name of the user to add, for your control (user´s full name, with spaces)
  • Enter the Quota for the user, in Gigabytes (GB). Note that 1024 Megabytes = 1GB. In order to assign 5 gigabytes, simply type 5. To specify 500 megabytes (Half of a gigabyte), specify 0.5
  • Click on the button Add New User

Removing a User

  • Go to [https://cp.emailarray.com/admin]
  • Log in using your admin username and password.
  • Click on Users in the top menu bar
  • Select your domain from the Select Domain drop-down box
  • Click on the "-" icon (minus sign) next to the account you wish to remove
  • An alert pop up will appear, showing the alias that will be deleted. Click on OK to confirm.
Deleting an account deletes all its e-mails and data. Be careful!

Editing a User

  • Go to [https://cp.emailarray.com/admin]
  • Log in using your admin username and password.
  • Click on Users in the top menu bar
  • Select your domain from the Select Domain drop-down box
  • Click on the pencil icon (edit) next to the user you wish to edit
  • You can update the name, password, account type (basic or enhanced) and quota
  • Click on Update to save your changes

Logging in as a user

Admins are able to login as a user, making it possible to manage several aspects, such as autoresponder, forwarders, rules, black & whitelist on user level, track e-mails sent by account (in Track deliveries) and so on, which are only available on the user level. End users can login with their respective e-mail addresses directly to the user panelhttp://wiki.polarismail.com/display/Support/User+Features+-+How+To.

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