Besides being able to manually whitelist or blacklist an address for the entire domain, Administrators can also manage the automatic whitelist. The automatic whitelist is a domain-wide whitelist built from the e-mail sending patterns of all your users. It ensures that communication with trusted recipients always goes through without being filtered.
h1. Whitelist / Blacklist an e-mail address
PolarisMail automatically whitelists e-mail addresses that you communicate with, for your entire domain. For example, within your domain hosted with PolarisMail you have two users: [email protected] and [email protected]. If joe e-mails [email protected] , [email protected] will become whitelisted for both joe and amy. If [email protected] decides to write to [email protected] or [email protected], her e-mail will get through without being filtered.
You can also manually add an e-mail address to the whitelist or blacklist.
h4. Add an e-mail address to the whitelist
* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin{link-window}
* Log in using admin username and password.
* Click on *Filters* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* In the text field next to *Add* enter the e-mail address you wish to whitelist
* Select *Whitelist* from the drop down menu
* Select whether you still wish to check for viruses ( Recommended\! )
* Click on *Add*
h4. Add an e-mail address to the blacklist
* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin{link-window}
* Log in using admin username and password.
* Click on *Filters* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* In the text field next to *Add* enter the e-mail address you wish to whitelist
* Select *Blacklist* from the drop down menu
* Click on *Add*
h4. Remove an e-mail address from the whitelist or blacklist
* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin{link-window}
* Log in using admin username and password.
* Click on *Filters* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* Click on *Remove* next to the e-mail address you wish to remove
h4. View the automatic whitelist and/or remove items from it
* Go to {link-window:https://cp.emailarray.com/admin|type=normal|icon=false|width=1024|height=600}https://cp.emailarray.com/admin{link-window}
* Log in using admin username and password.
* Click on *Auto-Whitelist* under *Manage*
* Select the *Domain* for which you wish to modify the settings
* Click on *Remove* next to the e-mail address you wish to remove from the whitelist
|