Whitelist / Blacklist an e-mail address

PolarisMail automatically whitelists e-mail addresses that you communicate with, for your entire domain. For example, within your domain hosted with PolarisMail you have two users: [email protected] and [email protected]. If joe e-mails [email protected] , [email protected] will become whitelisted for both joe and amy. If [email protected] decides to write to [email protected] or [email protected], her e-mail will get through without being filtered.

You can also manually add an e-mail address to the whitelist or blacklist.

Add an e-mail address to the whitelist

• Go to https://cp.emailarray.com
• Log in using your full e-mail address ( [email protected] ) and current password.
• Click on Filters in the left menu
• In the text field next to Add enter the e-mail address you wish to whitelist
• Select Whitelist from the drop down menu
• Select whether you still wish to check for viruses ( Recommended! )
• Click on Add

Add an e-mail address to the blacklist

• Go to https://cp.emailarray.com
• Log in using your full e-mail address ( [email protected] ) and current password.
• Click on Filters in the left menu
• In the text field next to Add enter the e-mail address you wish to whitelist
• Select Blacklist from the drop down menu
• Click on Add

Remove an e-mail address from the whitelist or blacklist

• Go to https://cp.emailarray.com
• Log in using your full e-mail address ( [email protected] ) and current password.
• Click on Filters in the left menu
• Click on Remove next to the e-mail address you wish to remove